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The pilot

Start with one location. Judge it on one number.

A 60-day pilot of Nous on one practice phone line. Before day one we agree what we're measuring; at day 60 you see the before and after.

What's included

Set up around your front desk.

  • Nous set up with your hours, holidays, callback wording and answers to common questions
  • Your choice of voice, and your approval of every sentence Nous speaks
  • A local or toll-free number, chosen with you
  • The front-desk dashboard for your team, on phone, tablet or desktop
  • A daily review of call transcripts with you in the first week
  • A before-and-after report at day 60
Pilot at a glance
Length
60 days, one location
Judged on
One number, agreed before day one
Fee
Fixed, and agreed up front. The setup fee is credited if you continue.
Your software
No changes. Nous runs on its own today.
Your data
Stored in Canada
The one number

Measured, not estimated.

Before we start, we count what your practice misses today: the calls that go to voicemail after hours, or the messages waiting to be cleared on a Monday morning. That count is the baseline.

At day 60 we count the same thing with Nous answering, and show you both. If it isn't better, you'll see that too.

What you get at day 60, side by side with the baseline

Calls

Calls answered

Calls Nous answered against the baseline count of calls that went to voicemail or rang out.

Callbacks

Callbacks returned

Messages taken, and how many were marked as called back by the front desk.

Desk time

Time spent on messages

Time your team spends clearing voicemail before the pilot, and with Nous answering.

Step by step

How the 60 days run.

01

Baseline

We agree the number and count it before Nous answers a single call.

02

Setup

Your hours, holidays, common answers, callback wording and the voice. You approve every sentence.

03

Testing

We place real calls on a test number, including after hours and a busy desk, before any patient hears Nous.

04

Live for 60 days

Nous answers your line; your desk works from the dashboard. We review transcripts with you daily in week one.

05

Review

We measure against the baseline and you decide whether to continue.

Before day one

What we need from you.

A person

A point person at the desk

Someone who knows how your phones really work, and who reviews the first week's calls with us.

Your answers

The questions patients ask

Hours, holidays, address, parking and insurance, written the way you'd say them.

A decision

How summaries are written

AI-written summaries or fixed templates. Either way, they're produced in Canada.

Good to know
Nous takes messages but doesn't book appointments yet. Booking and live sync with Dentrix are on the roadmap.
Today
English and voice only, for one practice location.
Outside healthcare?

We also build custom AI agents.

The team behind Nous designs agents and workflow automation for other businesses too, including CRM and operations work. Tell us what you're trying to fix.

Get in touch →

Concept demoShows capabilities we can build for other businesses, not features of Nous. Sample conversations; click through each tab.

Get started

Find out what your phone is missing.

Start with a live demo. If it fits your practice, we'll set the baseline together.

Ask about a pilot →